Privacy and cookies
The purpose of this privacy statement is to assist you in understanding how we use personal information collected via this website.
You don’t have to provide any personal information in order to browse this website.
When you use our website, we may collect tracking information such as your browser type, the type of operating system you use, the name of your internet service provider and pages visited on the site.
We obtain this information by using technologies, including cookies, to increase the functionality and user-friendliness of our website and to better tailor our website to your needs. For example, we may want to know how long the average visitor spends on our website or which pages get the most attention. Information such as this will only be used in aggregate form and does not identify you personally.
We collect information on our website visitors for a variety of purposes, including to reply to your enquiries more efficiently through the services we provide. We also use information in aggregate form (your individual details cannot be identified) to audit usage of the site.
Information that you supply when you contact us will be treated in confidence and in accordance with the principles of the Data Protection Act and General Data Protection Regulation.
If you sign up to receive email updates from us, we will use the information you give us to provide the service(s) you have requested only. If you inform us that you wish to cancel your details will be deleted from our records.
We don’t sell or pass on your personal information to others outside London Borough of Hackney.
When you visit our website, we may store some information on your computer. This information will be in the form of a ‘cookie’ or similar file and can help us in many ways. For example, cookies allow us to tailor a website to better match your interests and preferences. With most internet browsers you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored.
The web statistics package we use on our site, Google Analytics, sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the service is available when you want it and fast. The following cookies are set by Google Analytics:
|Cookie name||Expiration time||Description|
|_ga||2 years||Used to distinguish users|
|_gid||24 hours||Used to distinguish users|
|_gat||1 minute||Used to throttle request rate|
For further details on the cookies set by Google Analytics, please refer to the Google Analytics documentation.
Further information on how to prevent cookies from being stored on your computer can be found on All about cookies website under the ‘manage cookies’ section.
You have the right to ask us at any time not to contact you, or to change your preferred methods of contact for marketing purposes.
You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected.
Protection of your personal data
We are committed to keeping your information as secure as possible.
Withdrawing your permission
You may, at any time, withdraw your permission for us to use your personal information for the purposes of sending you information about products or services. You can do this by writing to us using the details on our contact page.